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Riovatech 

PRIVACY POLICY

Introduction

 

Welcome to [Riovatech] ("we," "our," or "us"). Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and other contact details.

  • Account login credentials, including usernames and passwords.

b. Usage Information

  • Details of your interactions with our services, such as login activity, file uploads, and settings changes.

c. Cookies and Tracking Technologies

  • Cookies, web beacons, and other tracking technologies to enhance user experience, analyze trends, and administer the site.

 

2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and improve our services.

  • Process transactions and send notifications about your account.

  • Ensure security, prevent fraud, and monitor for unauthorized access.

  • Respond to inquiries, provide customer support, and fulfill requests.

  • Personalize your experience and deliver relevant content.

  • Comply with legal obligations and enforce our terms of service.

 

3. How We Share Your Information

We may share your information under the following circumstances:

  • Service Providers: With trusted third parties that assist in delivering our services, such as payment processors or analytics providers.

  • Legal Requirements: When required by law, subpoena, or other legal processes.

  • Business Transfers: As part of any merger, sale, or transfer of assets.

  • Consent: With your explicit consent for specific purposes.

 

4. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

 

5. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to the personal data we hold about you.

  • Correction: Update or correct inaccuracies in your information.

  • Deletion: Request the deletion of your data under certain conditions.

  • Opt-Out: Manage cookie preferences or unsubscribe from marketing communications.

 

6. Security Measures

We implement robust technical, administrative, and physical safeguards to protect your data. However, no online platform can guarantee 100% security. Users are responsible for safeguarding their account credentials.

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